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As of today, Google is one of the most popular search engines in the world and the leading. Customers all go to Google, when in search of information. When someone … Continue reading “A Guide to Responding to Customer Reviews on Google”

In any setting, conflict is frustrating and very uncomfortable. I have been involved in managing different stakeholders in the towing service industry and I know how devastating conflicts can be. … Continue reading “Conflict Management Styles for Every Personality Type”